Thursday, June 21, 2012

Post Conference Evaluation Reports -What Reports You Need to See


You have just finished your seminar, you think was a great success and that's it!

NO!   NOW is the time to complete some post activity reports in order to see the best and the worst of your event planning. You probably have heard many good things about the show, excellent verbal feedback. Don't get too exited by these, get the real facts in written. The course evaluation form(I have talked about this in my other article "Continuing Education Credits-How to Apply") is the perfect guide to give you the facts and reviews about your seminar.

These reports will help you improve your next event, choose wisely the topics and speakers, and helps you meet the participants' needs and assessments.  Remember, the participants need to leave with a great amount of information that will help them perform better in their fields of expertise. You teach them the best of the best! 

Here is a list of points you need to look for a Post Activity Evaluation Report:

A final report must be completed for each CME/Non CME Activity.  The following must be recorded within the first 15-30 days after the seminar/workshop/conference.
  • Attendance report, complete with attendee contact information
  • Specialty breakdown of attendees
  • Degree breakdown of attendees
  • Geographic and specialty (number of mailing, qty, email blast, target audience)
  • Excel listing of all registrants with complete name, address, degree, specialty and number of credit hour attended and email address
  • Speaker & topics review
  • Detailed financial statement: Income and Expenditures 
  • Overall review of the program
  • Sign-in sheets signed by participants
  • Summary of evaluations for this program by participants


Course Evaluation Form - There is an easier way to evaluate the program in terms of attendance, number of hours of attendance by each participant, speaker and topics evaluation, overall activity evaluation, tests, attendance sheets, checklist, etc. I have used for many years a program called Optical Mark Recognition (OMR). It is a great tool I used for many years and I am still using for my clients.  I have posted a sample of course evaluation form on this blog.



I will also recommend to schedule a post conference meeting to review final reports and summary with your manager, event planner, and/or staff.  This way you are on the right track to schedule and plan the next event. 

If you think you will not have time and resources to complete this step, I encourage you to look for the help of a professional. This will help you making the right decisions, saves you time and money, and take the stress out of your mind!



If your business is in need of event management and organisation, or just advice and support, get in touch with us at  www.accmgroup.com. 

Course Evaluation Form - SAMPLE

Here is a sample of the course evaluation form that an attendee can fill out to evaluate your program. 

If you would like to have such service done  you can contact www.accmgroup.com. They are specialized in doing OMR evaluation reports. Hope this will help you!





Continuing Education Credits - How to Apply

It is very important to set up now the objectives for your seminar. You need to let potential attendees to know what they will get out of your seminar, hands on workshops, or from the big convention.

There are many good points for which you would like to educate the participants coming to your seminar. In the medical world, since most of my experience is in this field, one of the most important points for an attendee to come to your seminar is to gain knowledge, hear the latest facts and trends in their field, get trained and be able to apply the treasure into his/her clinical practice. In addition, physicians and health practitioners are looking for CME (continuing medical education ) credits or CEU(continuing education units). CME  stands in particular for physicians, and CEUs for chiropractors, nurses, pharmacists, technicians, etc.






If your business is in need of event management and organisation, or just advice and support, get in touch with us at  www.accmgroup.com 





Here I undo a list of things that will help you understand CME accreditation process.


  •  Prepare your agenda. Choose the topics of your seminar. Contact speakers, collect their abstracts and their CVs. 

  • There are different types of CME/CEU credits. You will need to decide what kind of credits are eligible for your seminar. In another article I will probably write about  CME/CEU credits types.

  • Look for an accredited CME/CEU provider. In order to have these credits available for your seminar, you will need to apply for them. There are so many providers you can choose from. For a list of CME providers I certainly recommend you to go to www.accme.org. All CME providers must be accredited by the American Council for Continuing Medical Education (ACCME). For CEUs, some Universities are giving the accreditation approval for chiropractors, nurses, pharmacists. 

  • Once you have your agenda ready, speaker information collected, then contact your CME provider. They will give you an application form to fill out along with a list of requirements to fulfill prior to approval. 

  • One good advise is to make sure all speakers' presentations have no commercial content . CME is all about education, not promotion, or commercial interest.  You will not get approved for credits if speakers are promoting certain products or services.  The provider will instruct you in regards to this step.

  • Course description. You will need to write a course description for the whole program. The CME provider requires to have in written a brief description about the program, outline the most important point of your seminar.
  • Outline in specific details the educational objectives for your activity.  If more than one subject area is covered then list the learning objectives for each major area (e.g., what the participant(s) should be able to do as a result of this program/level of knowledge or skill).

  •  Once you have completed the application send it to the provider for review. Upon review you will receive the approval including the number of credit hours approved for your seminar. 

  • Now you can market your event, including CME credits, start taking registrations and get ready for the date of the event.

  • Start designing or have a graphic designer making your activity evaluation form. Each participant needs to fill out this so you will get a course evaluation report at the end of the show. It is very helpful and required by the CME provider as well. This way, you will find out what were the strengths or wickedness in planning your seminar. You will have speaker reviews, which will definitely help you maintain a great database of excellent speakers for the future.
  • After the event, each attendee must receive a certificate or documentation of attendance including the amount of hour earned by participating to the seminar.
Don't take my advice as the only source. Feel free to document yourself as much as you can in order to complete a successful seminar. It is worth spending time in advance than paying later for mistakes. If you think you will not have enough time and resources to complete this step, I encourage you to seek the help of a professional. This will help you making the right decisions, saves you time and money! 


If your business is in need of event management and organisation, or just advice and support, get in touch with us at  www.accmgroup.com

Conference Planning Checklist

Many event planners who start their career ask themselves: How do I start planning an event and  what is my checklist of action. 

Here I am helping you with a list of things I have wrote down while I was planning my events, most of them being on medical conferences, seminaries and workshops. This list can be open for many other tasks, so feel free to leave it open for additional items. Hope it will help you!



If your business is in need of event management and organisation, or just advice and support, get in touch with us at  www.accmgroup.com
 






CHECKLIST:


SAVE THE DATE


DETERMINE THE LOCATION


BUDGET
  • Hotel(Conference, Seminar, etc)
  • Exhibit Hall
  • Audio/Visual
  • Registration & Badges/Lead Retrieval
  • Event liability Insurance
  • Marketing
  • Additional Stuffing(if needed)
  • Security
  • Travel (staff and speakers)
  • Shipping
  • Refreshments or Food & Beverage (F&B)
  • Entertainment
HOTEL:
  • Conference/Seminar/Workshop Contract( Includes meeting & sleeping rooms)
  • Event Insurance
  • Hotel Map/Guide
  • Get acquainted with one of the hotel's people in order to coordinate all venue's needs for your event. It is much better to have same contact person, so your needs will be well know by this person. This will help you do your job much easier.
Room List: 
  • Meeting Rooms: make sure you ask for the right room set up (i.e. classroom/theater or classroom style) 
  • Sleeping Rooms: Book a block of hotel rooms for participants/staff and presenters. Negotiate a better room rate.  
  • Room Block Management: Get weekly room block reports from the hotel contact person.This will allow you to see how many rooms you have left in the room block and prevent overbooking.
OFFICE SPACE/STORAGE ONSITE:
  • Book a  Storage Room for all your event's tools( i.e. bags, bag inserts,printer, paper, badges, etc)
  • Rent an office space on site for staff meeting, private meetings, etc.
EXHIBITS:
  • Exhibit Hall Contract
  • Floor Plan
  • Exhibitor Names & Booth Numbers
  • Exhibit Registration
  • Lead Retrieval 
PROGRAM PLANNING:
  • Determine the Needs Assessments, title of the seminar, topics needed
  • Learning Objectives
  • Agenda Schedule
  • Program Evaluation Forms
  • Handouts/CDs
SPEAKERS:
  • Abstracts Submission
  • Abstracts Approval
  • Speaker Invitation/Disclosure Form
  • Speaker Agreement
  • Presentation Submission ( usually this is the power point)
  • Travel & Hotel Accommodations
ACCREDITATION: Secure continuing education credits for activity attendees. There are different types of continuing education credits, for example Continuing Medical Education Credits( this includes physicians, health practitioners, nurses, pharmacists, chiropractors), Education credits for all other non-medical professionals. All these categories require individual accreditation process, which can be obtained through different providers. 
MARKETING:
  • Send a "save the date" e-mail to potential participants, presenters, staff, etc.
  • Create Promotional Plan: E-mail campaign, web site, print materials
  • Place an announcement on website with preliminary details
  • Plan the registration process- deadline for early bird and final registration fees
  • Start planning brochure- printing deadlines, graphic artist booked
  • Design welcome packages
  • Order printing: brochures, t shirt, trinkets, banners/signage, etc
  • Web page uploading/design- registration, information on the location(map, weather link), hotel room booking, conference schedule, keynote speaker and other info
  • Mailing marketing materials
  • Publish conference/seminar/workshop description and finalized schedule on the website
  • Start early bird registrations

AUDIO/VISUAL (A/V): Of or relating to materials, such as films and tape recordings, that present information in audible and video form. Also it helps with audio system on stage (mike, screen).
  • Contract
      There are 2 options to hire A/V:
**One using the hotel services. This option can be the most expensive in the case where you will rent only the meeting space. On the other hand it can come to a lower cost when you use more services carried by the hotel, such as, sleeping rooms, food & beverage( F &B), internet, etc. Usually you can negotiate much better with the venue when you intend to used a package of services for your event.
** Second using an independent A/V company. This option might cost less, but it all depends on what you need.  My suggestion is to try and keep a long relationship with an A/V company. This way you will know how the team works, and they will know your needs as well. In the long term I believe is cost effective but at the same time feel free to explore other options in case you need to lower the costs. Remember lowering the cost might results in lowering the quality...not a rule tough.

REGISTRATION:
  • Set up a Registration System, database with attendee list. This can be accessible online or via phone calling. There are many types of registration sources that can help you. For smaller business I used ACT database and later on when the list increased I used online registration  through our website or through different sources. One source I worked with and I liked it was www.constantcontacts.com. They can provide great tools for online registration, saving you lots of time. 
  • Badges(before event and on-site). Alphabetical order -easier to manage.
  • On-site Registration Set-Up
  • Lead Retrieval for Exhibitors (if needed)
  • Giveaways bags (list of insert providers & shipping dates)
SHIPPING:
  • Signage/Banners
  • Inserts/ Bags
  • Books
  • Forms: Books Order Form, Next Conference  Registration Form, Membership form. There can be many other types of forms needed for your event. I listed few examples. These forms can be shipped from your office or to be printed at the venue location.  Always check and see which option is cheaper. Explore the possibilities!
  • Items for Registration: Registration binders(Attendee, Exhibitors)
  • Office Supplies
  • Attendee Badges ( for a small event is recommended to print the badges in house and ship them or to be carried by a staff member. For a bigger event, I would recommend onsite electronic registration system. This way you can take onsite registrations, manage attendee's file, or just make notes. You will need to have internet available.   
  • Speaker & Staff Badges
  • Giveaways
STAFFING:
  • Airfare Confirmations
  • Hotel Room Confirmations
  • Additional Staffing
CONTACT LIST:
  • Staff Names & Phone Numbers. Make a small list with all this info ensuring a better communication between staff.
  • Hotel Staff Names & Pone Numbers
  • Lead Retrieval Staff Names & Phone Numbers 
  • Show Decorating Staff Names & Phone Numbers
  • Temporary Service Staff Names & Phone Numbers
DECORATION:
  • Meeting Room decoration
  • Registration Area Decoration

If your business is in need of event management and organisation, or just advice and support, get in touch with us at  www.accmgroup.com